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CRM at the speed of light:capturing and keeping customers in Internet real time
紀錄類型 ： 書目-語言資料,印刷品: 單行本
副題名 ： capturing and keeping customers in Internet real time
作者 ： GreenbergPaul,
出版地 ： New York
出版者 ： McGraw-Hill/Osborne;
出版年 ： c2002
版本 ： 2nd ed
面頁冊數 ： xvi, 480 p.ill. : 24 cm;
標題 ： Customer relations - Management -
附註 ： Includes index
ISBN ： 0072224169
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Greenberg, Paul
CRM at the speed of light : capturing and keeping customers in Internet real time / Paul Greenberg - 2nd ed. - New York : McGraw-Hill/Osborne, c2002. - xvi, 480 p. ; ill. ; 24 cm.
Includes index.
ISBN 0072224169
Customer relationsElectronic commerce -- Management
CRM at the speed of light : capturing and keeping customers in Internet real time / Paul Greenberg - 2nd ed. - New York : McGraw-Hill/Osborne, c2002. - xvi, 480 p. ; ill. ; 24 cm.
Includes index.
ISBN 0072224169
Customer relationsElectronic commerce -- Management
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